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PredatorBDU.com Return Policy
PredatorBDU.com is highly committed to ensuring our customer's complete satisfaction. We accept returned merchandise within 30 days of its receipt. All returned merchandise must be have all original tags attached, be unwashed and in new condition.
We do our best to ship orders within 72 HOURS if they are in stock, however it is NOT GUARANTEED. Additionally an items appearance on our website DOES NOT GUARANTEE that the item is currently in stock. This is particularly true with some of our boutique vendors that are in high demand but produce limited product such as SORD, Vertx, Ares Armor etc.
Mistakes happen. If there is a problem with your order please inform us within 10 days of any discrepancies so that our customers service reps can address the problem. If PredatorBDU.com is responsible for the mistake we will send you a pre-paid return shipping label.
IMPORTANT NOTE: No merchandise will be accepted without a Return Merchandise Authorization (RMA) number. This number MUST be provided by your PredatorBDU.com customer service representative. The RMA number MUST be clearly displayed on the outside of EACH carton returned. Unauthorized returns will be refused and returned to you by your carrier. All merchandise returned to PredatorBDU.com is subject to a 15% RESTOCKING fee unless the merchandise is defective. Soiled or worn merchandise WILL NOT BE ACCEPTED AS A RETURN. Any UNAUTHORIZED merchandise included with an RMA will be denied credit. Any discrepancy or short ship claims MUST BE REPORTED WITHIN TEN (10) DAYS of receipt of your order.
Please email firstname.lastname@example.org to receive a Return Merchandise Authorization (RMA).
Shipping Your Return
When shipping your return you MUST use a pre-paid shipping service which includes tracking. FedEX and UPS are recommended.
PredatorBDU.com does not process exchanges in the traditional manner. You will need to return the item in question and place a new order on our PredatorBDU.com website.
UPS & Freight Claims
Damaged or unsealed cartons must be noted with the carrier at the time of delivery. Notify our Customer Service Department email@example.com or leave a voice mail (888-722-2129) upon discovery of damaged cartons and retain damages for UPS inspection.